1. Please check the stock before you place the order. If the product is currently out of stock, we would further check the estimated lead time with you. After you confirm the condition and the estimated delivery date, we will deliver the item as soon as possible.
2. Please confirm the dimension of your chosen product before ordering. For your information, there are some technical measurement errors (+/- 2cm) for some large furniture. Please refer the detailed dimension to the actual item.
3. Before you place the order, please check the ability of space including elevators, stairs, ceiling, and hallway before move in. J & M PLUS offers standard delivery, but if there is any special inquiry, please contact us for assistance.
4. Please note that due to the lighting, different screen, and different devices etc., there might be some difference in color between the actual product and the photo on the website. Please refer the actual product as the correct one.
5. Please note that there might be some random knots on the wood products which is a natural phenomenon and uncontrollable. Please consider them before you place an order.
6. The customized order is a non-returnable and non-refundable order. Please do check the details before you place an order.
7. Due to different area and conditions, the shipping payment will be discussed with the customer service and then paid separately.